Comments on: User Generated Help and How-to Content Model http://communitygrouptherapy.com/2007/12/28/user-generated-help-and-how-to-content-model/ Tue, 07 Oct 2008 15:28:10 +0000 http://wordpress.org/?v=2.3.1 By: Jake McKee http://communitygrouptherapy.com/2007/12/28/user-generated-help-and-how-to-content-model/#comment-4401 Jake McKee Fri, 04 Jan 2008 04:51:56 +0000 http://communitygrouptherapy.com/2007/12/28/user-generated-help-and-how-to-content-model/#comment-4401 Absolutely agree with the vacuum comment. I regularly hear/read/overhear stuff like "the blogosphere won't accept _____" or "conversation is an overused term". Fact is, within our circles these generalizations may be absolutely true. But just because *we* get it doesn't mean the rest of the world does. I'm excited that after 7+ years of doing this kind of work it's finally starting to get some traction, but it's FAR too early to call the race "finished". Totally agree about the change in direct re: speaking. I've actually made the same point here: http://www.communityguy.com/1243/2008-year-of-the-kick-ass/ Great minds and all... ! Absolutely agree with the vacuum comment. I regularly hear/read/overhear stuff like “the blogosphere won’t accept _____” or “conversation is an overused term”. Fact is, within our circles these generalizations may be absolutely true. But just because *we* get it doesn’t mean the rest of the world does. I’m excited that after 7+ years of doing this kind of work it’s finally starting to get some traction, but it’s FAR too early to call the race “finished”.

Totally agree about the change in direct re: speaking. I’ve actually made the same point here:

http://www.communityguy.com/1243/2008-year-of-the-kick-ass/

Great minds and all… !

]]> By: Update on How-to content model… : Community Group Therapy http://communitygrouptherapy.com/2007/12/28/user-generated-help-and-how-to-content-model/#comment-4397 Update on How-to content model… : Community Group Therapy Wed, 02 Jan 2008 17:34:57 +0000 http://communitygrouptherapy.com/2007/12/28/user-generated-help-and-how-to-content-model/#comment-4397 [...] few days ago I blogged about the User Generated Help and How-to Content model.  Part of the challenging is managing the transition from static content forward into [...] […] few days ago I blogged about the User Generated Help and How-to Content model.  Part of the challenging is managing the transition from static content forward into […]

]]> By: Rod Trent http://communitygrouptherapy.com/2007/12/28/user-generated-help-and-how-to-content-model/#comment-4388 Rod Trent Sat, 29 Dec 2007 13:28:14 +0000 http://communitygrouptherapy.com/2007/12/28/user-generated-help-and-how-to-content-model/#comment-4388 myITforum.com has been completely user-generated since it's inception. It works well and continues to be a popular option. It has become so popular that most folks visit myITforum.com first, then Microsoft second. myITforum.com has been completely user-generated since it’s inception. It works well and continues to be a popular option. It has become so popular that most folks visit myITforum.com first, then Microsoft second.

]]> By: Connie Bensen http://communitygrouptherapy.com/2007/12/28/user-generated-help-and-how-to-content-model/#comment-4387 Connie Bensen Sat, 29 Dec 2007 00:51:31 +0000 http://communitygrouptherapy.com/2007/12/28/user-generated-help-and-how-to-content-model/#comment-4387 Hey Sean, This is so right on the mark for our situation. We are in the process of considering options. Every day the forum moderators have a wealth of information that they share with the users in the product forums. And we also have the overly helpful users that know more about the products than ... So I agree, why not let them create resources. My sister & I have already done this 'unofficially' on www.Digiscrapinfo.com where we have created FAQ's on topics that we were typing over & over. Those resources are frequently used & linked to from the 'official' product forum. We've discussed it & the question is putting it into place. It's on my agenda. :) I'm glad to see that you'll be a good resource. Hey Sean,
This is so right on the mark for our situation. We are in the process of considering options. Every day the forum moderators have a wealth of information that they share with the users in the product forums. And we also have the overly helpful users that know more about the products than … So I agree, why not let them create resources.

My sister & I have already done this ‘unofficially’ on www.Digiscrapinfo.com where we have created FAQ’s on topics that we were typing over & over. Those resources are frequently used & linked to from the ‘official’ product forum.

We’ve discussed it & the question is putting it into place. It’s on my agenda. :) I’m glad to see that you’ll be a good resource.

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