I recently was introduced to Paul Dunay of by Mukund of Best Engaging Communities.  Paul and I set up time for a phone call to talk with one another.  As sometimes happens, what started as a hello, let’s chat, quickly turned into a spur of the moment Podcast - welcome to the web 2.0 world that allows us to go from 1:1 conversation to public - push button!

I had a great time talking with Paul about communities…below were the topics we ranged across and to the podcast.  I know I didn’t give all these their due justice, but thanks Paul for suggesting we share the conversation!

• Communities in a wikinomics world
• Using the Pay it Forward model
• How do you know when to build community
• The problem with websites today
• Goal of a support community
• Create a sense of maternity for your users
• Give them access, not tools!
• How many communities does Microsoft have
• Connecting with your Most Valuable contributors
• Using Communities in integrated marketing
• Communities role in launching Vista
• Day to day mgmt of many communities
• Negative is the new positive
• Digg’s efforts to delete a post
• Web 2.0 vs Web 2.0 apologies

Sean

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